Privacy Policy

At Lystica Cloud, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Email Marketing Platform and related services in line with Lupleg Studios policies. Please read this carefully to understand our practices regarding your personal data.

Information We Collect

We collect several types of information from and about users of our Email Marketing Platform (Lystica Cloud):

Personal Information

This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and billing information.

Usage Information

We collect information about how you interact with our platform, including:

• Log data (IP address, browser type, pages visited)
• Device information (hardware model, operating system)
• Email campaign performance metrics
• Features and functions you use within our services

Contact Lists

When you upload or manage contact lists in our platform, we store and process this information to provide our services. You represent that you have the necessary rights and permissions to share these contacts with us.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Sending administrative messages and communications
• Responding to your comments, questions, and requests
• Personalizing your experience
• Monitoring and analyzing trends, usage, and activities
• Detecting, preventing, and addressing technical issues
• Complying with legal obligations

Sharing Your Information

We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• With business partners with your consent
• In connection with a business transaction (e.g., merger or acquisition)
• To comply with legal obligations
• To protect and defend our rights and property
• With your consent or at your direction

Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access your personal information
• Right to rectify inaccurate or incomplete information
• Right to delete your personal information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: